[ar:auto] Terms of Service

[ar:auto] Acceptance

[ar:auto] By accessing Citadel, creating an account, or playing games or placing bets, you confirm that you have read, understood, and accept these Terms of Service, our Privacy Policy, and our Responsible gaming resources. If you do not agree, do not use our services.

[ar:auto] We may refuse access to anyone who breaches these rules. Continued use after updates constitutes acceptance of revised terms, subject to your right to close your account.

[ar:auto] Eligibility & minimum age

[ar:auto] Services are for persons aged 18+[ar:auto] (or the legal gaming age in your jurisdiction if higher). You warrant that registration information is accurate. Multi-accounting, third-party account use, or access from prohibited territories is forbidden. We may request ID and suspend accounts where verification is required.

[ar:auto] User account

[ar:auto] You are responsible for credential confidentiality and all activity under your account. Notify us immediately of unauthorised use. One account per person unless we approve otherwise in writing.

[ar:auto] False statements, fraud, or unauthorised payment methods may lead to closure, forfeiture of disputed funds, and reporting to authorities.

[ar:auto] Game & betting rules

[ar:auto] Specific rules appear in each product (slots, tables, sports, etc.). System results prevail subject to correction of proven technical errors. Malfunctioning bets may be voided and stakes refunded per internal policy.

[ar:auto] Bots, collusion, money laundering, and any unfair advantage are prohibited and may lead to legal action.

[ar:auto] Deposits & withdrawals

[ar:auto] Payments are processed through approved providers. Fees, limits, and timelines are shown in the wallet area. You may only use funds you lawfully own. We may perform KYC/AML checks before large withdrawals and may refuse withdrawals if bonus wagering is incomplete or fraud is suspected.

[ar:auto] Responsible gaming

[ar:auto] Citadel promotes measured play. Deposit limits, time-outs, and self-exclusion are available in your account. See our dedicated page and external help resources.

[ar:auto] Intellectual property

[ar:auto] Site content (text, graphics, logos, software, databases) is protected and owned by Citadel or licensors. Unauthorised copying or commercial use is prohibited.

[ar:auto] Limitation of liability

[ar:auto] To the extent permitted by law, Citadel is not liable for indirect losses, force majeure, third-party network failures, or user error (wrong stakes, shared passwords). Liability, where applicable, may be limited to disputed balances on your account.

[ar:auto] Changes to these terms

[ar:auto] We may update these terms to reflect service or legal changes. The "Last updated" date is shown above. Material changes may be notified by email or on-site notice where required.

[ar:auto] Governing law & disputes

[ar:auto] These terms are governed by the law stated in our legal disclosures, without prejudice to mandatory consumer protections in your country. Internal complaints procedures and mediation options are described via support.