[tr:auto] Anti-money laundering policy (AML / KYC)

[tr:auto] Purpose and regulatory framework

[tr:auto] Citadel Casino applies a rigorous know-your-customer (KYC) policy and measures to combat money laundering and terrorist financing (AML/CFT), consistent with the regulations applicable to the operator and the requirements of licensing authorities. This policy aims to identify customers, understand the risk profile of activity, and report suspicious behaviour.

[tr:auto] Failure to follow our procedures may result in refusal to open an account, blocking of transactions, or termination of the contractual relationship.

[tr:auto] KYC procedures

[tr:auto] At registration and before certain operations (notably withdrawals or internally defined thresholds), we collect identity information: name, date and place of birth, address, nationality, and where relevant occupation and source of funds. This data is checked against sanctions lists and subject to customer risk assessment.

[tr:auto] Customers with a higher-risk profile may be subject to enhanced due diligence and closer transaction monitoring.

[tr:auto] Document verification

[tr:auto] We may require a copy of an official photo ID, recent proof of address, and documents evidencing source of funds where regulation or our risk analysis requires it. Documents are verified by automated and/or manual means; further requests may be needed if authenticity is in doubt.

[tr:auto] Photos or screenshots must be legible and comply with the instructions shown on the platform. Any forgery is reported to the competent authorities.

[tr:auto] Transaction monitoring

[tr:auto] Deposits, withdrawals, stakes, and play patterns are analysed to detect anomalies: payment splitting, rapid deposit–withdrawal cycles without meaningful play, amounts atypical for the declared profile, or correlations with internal alerts.

[tr:auto] Thresholds and monitoring scenarios are adjusted regularly as risks and operational feedback evolve.

[tr:auto] Reporting of suspicious activity

[tr:auto] Where consistent indicators suggest money laundering or a related offence, Citadel Casino may be required to report the facts to the financial intelligence unit (e.g. TRACFIN in France or equivalent) without informing the customer, as required by law. Such reports are a legal duty to alert and do not constitute a presumption of guilt.

[tr:auto] Politically exposed persons (PEP)

[tr:auto] We screen customers and beneficial owners against international sanctions lists and identify politically exposed persons. For PEPs and their close associates, enhanced measures (management approval, heightened monitoring, periodic information updates) are applied.

[tr:auto] Record keeping

[tr:auto] Documents and data relating to customer identification and transactions are retained for the periods required by law (often five years or more after the relationship ends) so supervisory authorities can verify compliance. Access to these records is strictly limited to authorised staff and approved auditors.